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Getting Started as an Operator

This guide walks you through creating your operator account, getting approved, and completing the setup required before you can submit offers on jet4us.

Operator Account Creation​

Operator accounts are separate from traveler accounts. You apply directly as an operator — your account is not a regular traveler account that gets upgraded.

What you need to register​

  • A valid Air Operator Certificate (AOC): country of issuance and certificate number
  • Company details: legal name, contact information
  • At least one staff member to be the primary account holder

How to apply​

  1. Open the jet4us app or website
  2. Choose Sign up as an Operator on the registration screen
  3. Enter your AOC country and AOC number
  4. Fill in your company and personal details
  5. Submit your application

Your AOC details must be unique — two operator accounts cannot share the same AOC country and number. If your certificate is already registered, contact the jet4us team.

Account Approval​

After submitting your application, your account enters a review process managed by the jet4us team.

Account states​

StateWhat it means
PendingYour application has been submitted and is awaiting review by the jet4us team
ApprovedYour account is fully active — you can submit offers and manage trips

While your account is pending​

You can already:

  • Log in to the Operator Panel
  • Upload required documents from the Pending Approval screen
  • Review the panel layout and familiarise yourself with the interface

You cannot:

  • Submit offers on flight requests
  • Access the full offer workflow
tip

Use the waiting period to upload all required documents as quickly as possible. Incomplete document submissions are the most common reason for approval delays.

After approval​

Once your account is approved, you receive a notification. You can then complete your profile setup and begin responding to flight requests.

Setting Up Your Profile After Approval​

Before you can submit your first offer, four setup steps are required. The platform will block the offer form until these are complete.

1. Set your currencies​

Go to Preferences in the sidebar.

FieldWhat it isExample
Quote currencyThe currency you price all your offers in — shown to travelersEUR, USD
Local currencyYour domestic reference currency for internal FX comparisonMAD, GBP

Both fields are required. You cannot open the offer form until both are set.

Why this matters: jet4us locks in the exchange rate between your quote and local currency at the exact moment you create an offer. This protects you and the traveler from rate fluctuations after submission. You do not calculate conversions manually — the system handles it automatically.

Steps to set currencies:

  1. Go to Preferences in the sidebar
  2. Enter your Quote Currency (ISO 4217 code — 3 uppercase letters, e.g. EUR)
  3. Enter your Local Currency (ISO 4217 code — e.g. MAD)
  4. Save
warning

Choose your quote currency carefully. All your offers will be priced in this currency. Travelers will see this currency when comparing offers.

2. Add your payment settings​

Go to Payment Settings in the sidebar.

Add your bank account details so travelers can send you payment. Without payment settings, travelers cannot see how to pay you for confirmed bookings.

3. Add your aircraft fleet​

Go to the Fleet tab within your operator profile.

Add each aircraft your company operates. For each aircraft you can specify:

  • Aircraft type (selected from the jet4us catalog)
  • Registration number
  • Any additional details

Having aircraft registered is not strictly required to submit offers, but it is strongly recommended. Travelers can see the aircraft type when reviewing your offer, which improves trust and conversion.

4. Set your base airports​

Go to Preferences and configure your Base Airports.

Base airports tell the system where your aircraft are positioned. This helps jet4us match your account to relevant flight requests in your operating region.

Quick-Start Checklist​

Use this checklist before attempting to submit your first offer:

  • AOC details submitted and account approved
  • Quote currency set in Preferences
  • Local currency set in Preferences
  • Bank details added in Payment Settings
  • At least one aircraft added to your fleet
  • Base airports configured in Preferences

Once all items are complete, you're ready to start responding to flight requests from travelers.

Next Steps​