Operator Readiness Requirements
Before you can submit any offer on jet4us, your account must pass a readiness check. Any missing item will block the offer form and show you a prompt explaining what needs to be configured.
This page explains each requirement, where to set it, and why it exists.
What "Readiness" Means
jet4us requires operators to have a complete, consistent account configuration before interacting with travelers commercially. This protects both parties:
- Travelers receive offers with accurate pricing in a currency they can act on
- Operators are not exposed to FX uncertainty after submitting a price
- The platform can route payments and notifications reliably
An incomplete setup blocks the entire offer workflow — not just individual fields.
Required Setup Checklist
| Requirement | Where to set it | Blocks offers if missing |
|---|---|---|
| Account approved by jet4us | Submitted at registration | Yes |
| Quote currency | Preferences | Yes |
| Local currency | Preferences | Yes |
| Payment bank details | Payment Settings | Travelers cannot pay you |
| At least one aircraft | Fleet tab | No — but strongly recommended |
Account Approval
Your account must be reviewed and approved by the jet4us team before you can submit offers. Approval is not automatic.
During the Pending state:
- You can log in and explore the panel
- You can upload required documents on the Pending Approval screen
- You cannot submit offers
After approval, you receive a notification and the offer workflow becomes available.
If your application has been pending for longer than expected, contact the jet4us support team. Ensure all required documents have been uploaded.
Quote Currency vs Local Currency
These are two separate, distinct fields. Both are required. They serve different purposes.
Quote currency
What it is: The currency you use to price all your offers.
Who sees it: Travelers. When a traveler opens your offer, they see the price in your quote currency.
Examples: EUR, USD, GBP
Rules:
- All offers from your account use the same quote currency
- It cannot be changed per offer
- Choose a currency that makes sense for your business and your market
Local currency
What it is: Your domestic reference currency — used for internal FX comparison only.
Who sees it: You. Travelers do not see your local currency.
Examples: MAD, NGN, ZAR
Rules:
- Used alongside your quote currency to give you a local-currency equivalent of each offer price
- The system records this for your reference at the moment the offer is created
Why both currencies are required
They serve completely different purposes and neither can substitute for the other:
- Quote currency is the commercial price travelers act on
- Local currency is your internal accounting reference
If either is missing, the system cannot complete the FX snapshot at offer creation time, so the offer form will not open.
How the Exchange Rate Works
When you submit an offer:
- You enter a price in your quote currency
- The system looks up the current exchange rate between your quote currency and local currency
- The equivalent local currency amount is calculated and locked
- Both values are stored on the offer permanently
You do not enter any FX values manually. You do not see or set the exchange rate. The system handles everything automatically at the moment of offer creation.
The exchange rate is locked at offer creation — not at acceptance. If the traveler accepts your offer days later, the local currency equivalent you see is the rate from when you submitted, not the acceptance date.
Adding Currencies
- Open the Preferences section from the sidebar
- Find the Currencies section
- Enter your Quote Currency using the ISO 4217 three-letter code (e.g.
EUR) - Enter your Local Currency using the ISO 4217 three-letter code (e.g.
MAD) - Save your changes
Currency codes are always 3 uppercase letters. If you are unsure of a currency code, refer to the ISO 4217 standard or contact the jet4us support team.
Payment Settings
Add your bank details in Payment Settings so travelers know where to send payment.
Without bank details:
- Travelers on confirmed bookings cannot see your payment instructions
- Payment proof uploads are meaningless without a destination account
This does not block the offer form itself, but without it, you cannot receive payments from confirmed bookings.
Fleet and Base Airports
These are not hard requirements to submit offers, but they are strongly recommended:
- Fleet: travelers see the aircraft type when reviewing your offer. An unassigned offer gives travelers less confidence.
- Base airports: helps jet4us surface your account for requests that match your operating region.
Both are configured from within the Operator Panel:
- Fleet: the Fleet tab in your operator profile
- Base airports: the Preferences section → Base Airports
What You See When Something is Missing
If you open a flight request and tap Create Offer while currencies are not configured, you will see a message:
Configure currencies in Preferences before submitting an offer.
The offer form will not open. Resolve the missing configuration in Preferences, then return to the flight request.