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Status Reference

This page is a complete reference for every status you may see on jet4us. Use it to understand what each status means and what action, if any, is required.


Trip Request Statuses

Visible to travelers on their pooling trip requests (Book Seat mode).

StatusWhat it meansWho acts next
DraftYour trip is being set up. Not visible to others yet.You (owner): start pooling or send to operators
PoolingOpen for others to join. Demand is building.Members join; you invite
FullSeat capacity reached. Ready to send to operators.You (owner): send to operators
Request SentSent to operators. Waiting for price proposals.Operators: submit offers
Offer SelectedYou've chosen an offer. Trip being confirmed.System: creates trip and bookings
Trip CreatedConfirmed trip exists. Check your Confirmed tab.Everyone: pay and prepare
CancelledTrip was stopped. No further action possible.
ExpiredTimed out without action.You: create a new trip if needed

Booking Statuses

Visible to travelers on their confirmed bookings.

StatusWhat it meansWhat to do
Awaiting PaymentSeat reserved. Payment is needed to confirm your booking.Pay now
Payment Under ReviewProof submitted. The operator is reviewing your transfer.Wait for approval
ConfirmedFully confirmed. You're on the flight.Prepare for departure
CancelledThis booking was cancelled.Contact support if unexpected
RefundedYour payment was returned.Check your bank account

Offer Statuses — Traveler View

What travelers see when reviewing operator price proposals.

StatusWhat it means
AvailableActive offer, ready for your decision
AcceptedYou selected this offer — trip is confirmed
RejectedYou chose a different offer
WithdrawnThe operator withdrew this offer
ExpiredThe offer's validity window passed

Offer Statuses — Operator View

What operators see on their submitted offers.

StatusWhat it means
DraftSaved but not yet sent to the traveler
SubmittedSent to the traveler, awaiting their decision
AcceptedThe traveler selected your offer
RejectedThe traveler selected a different offer
Auto-rejectedAnother offer was accepted; yours closed automatically
WithdrawnYou withdrew this offer
ExpiredThe validity window passed without a decision

Payment Statuses — Operator View

What operators see when reviewing traveler payment submissions.

StatusWhat it means
Pending ApprovalThe traveler submitted proof — needs your review
Paid / ConfirmedYou approved the payment
RejectedYou rejected the proof — the traveler can resubmit
CancelledThe payment was cancelled
RefundedThe payment was reversed